Last Updated: December 3,
2018.
Welcome to the web site or mobile application (as the case may
be) (collectively, the "Platform") of HelpMeDonate.inc. (including its subsidiaries, affiliates,
agents, and service providers, collectively, "HelpMeDonate,"
"we," "us," and/or "our"). This Platform is
operated by HelpMeDonate and has been created to provide information about our
company, our online platform designed to permit users to post a fundraising
campaign to accept monetary donations, and our related services (together with
the Platform, the "Services") to our Services users and visitors
("you," and/or "your"). Except as provided below, this
Privacy Policy describes and governs how we collect, use, share and protect
data collected from users of or visitors to the Platform.
Before you use or submit any information through or in
connection with the Services, please carefully review this Privacy Policy. By
using any part of the Services, you consent to the collection, use, and
disclosure of your information as further outlined in this Privacy Policy.
Information We Collect
As further described below, when you use or otherwise access the
Services, we may collect information in multiple ways, including when you
provide information directly to us, and when we passively collect information
from your browser or device.
We collect information from you (including,
but not limited to, your name, email address, and location) when you
voluntarily provide such information, such as when you contact us with
inquiries, respond to one of our surveys, provide us with feedback, register
for access to the Services, or use certain Services.
You may also provide us with information
relating to third parties—including information stored in your email and mobile
device address books—such as, without limitation, names, email addresses, and
phone numbers of your contacts (collectively, “Third-Party Data”). The Services
may request your permission to access such Third-Party Data.
You may also provide us with special
categories of personal data under the GDPR (also known as sensitive data) about
yourself and/or third parties, such as health information. When you provide
such information, we will seek your explicit consent unless it is being
published in relation to your campaign.
We collect this information for the purposes
described below in the section entitled, Our Use of Information Collected.
While you are under no obligation to directly provide us with such information,
should you choose to withhold such information, we may not be able to provide
you with some or all of the Services.
Our Services may include online chats and
message boards. Please remember that any information that is disclosed in these
areas becomes public information for both us and other users to use and share.
Please be considerate and respectful of others while using the community to
share your opinions. We reserve the right, but do not have the obligation, to
review and monitor such posting or any other content on our Services, and to
remove postings or content that may be viewed as inappropriate or offensive to
others.
When you interact with HelpMeDonate through
the Services, we automatically receive and store certain information from
devices that you use to access the Services. This information is collected
passively using various technologies, and includes the type of internet browser
or mobile device you use, any website from which you have come to the Services,
your operating system, and may include location data through an IP address that
identifies the city and state where you logged into the Platform or your
precise geo-location if you have permitted your mobile device to provide that
information to us. HelpMeDonate may store such information itself or such
information may be included in databases owned and maintained by HelpMeDonate
affiliates, agents or service providers.
In an ongoing effort to better understand and
serve the users of the Services, HelpMeDonate may conduct research on its
customer demographics, interests and behavior based on information we collect.
We may de-identify and/or aggregate the information collected through the
Services for research purposes or any other purposes, and we may share this
data with our affiliates, agents, business partners, or other third parties.
When you use the Services to organize a
fundraising campaign, the Services may request that you provide your city or
town and state or province of residence. Please keep in mind that other users
of the Services may be able to view your city or town and state or province of
residence in connection with the campaign, if it is made available within HelpMeDonate's
Public Search Directory. We may also use your location information in an
aggregate way.
When you interact with the Services, we try to
make that experience simple and meaningful. When you visit our Platform, our
web server sends a cookie to your computer or mobile device. Cookies are small
pieces of information that are issued to your computer or mobile device when
you visit a website or access or use a mobile application, and that store and
sometimes track information about your use of the Platform. A number of cookies
we use last only for the duration of your web or application session and expire
when you close your browser or exit the application. Other cookies are used to
remember you when you return to the Platform and will last longer.
Some of the cookies used by the Platform are
set by us, and some may be set by third parties who are delivering services on
our behalf.
We may use cookies, and similar technologies
to cookies, to collect information about your access and use of the Platform.
For example, we may use cookies or other technologies that: (1) allow you to
navigate and use all the features provided by our Platform; (2) customize
elements of the layout and/or content within the Platform and remember that you
have visited us before; (3) identify the number of unique visitors we receive;
(4) allow us to provide you with a customized experience; and (5) inform us how
you use the Platform (including how long you spend on the Platform) and where
you have come to the Platform from, so that we can improve the Platform and
learn which functions of the Platform are most popular with users. As we adopt
additional technologies, we may also gather additional information through
other methods.
Most web and mobile device browsers
automatically accept cookies but, if you prefer, you can change your browser to
prevent that or to notify you each time a cookie is set. You can also learn
more about cookies by visiting www.allaboutcookies.org, which includes additional useful information
on cookies and how to block cookies using different types of browsers or mobile
devices.
You may also consult the "Help"
section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash
technologies, including cookies and local storage objects with the Flash
management tools available at Adobe's website. Please note that by blocking any or all
cookies, you may not have access to certain features or offerings of the
Services.
If you are accessing our Services through a
mobile device, you can also update your privacy settings on your device by
setting the “Limit Ad Tracking” and Diagnostics and Usage setting property
located in the settings screen of your Apple iPhone or iPad, or by resetting
your Android ID through apps that are available in the Play Store. You can also
limit information collection by uninstalling the App on your device and you can
use the standard uninstall process available as part of your device for this
purpose.
One of the special features of the Services is
that it may allow you to enable or log into the Services via various social
networking services like Facebook or Twitter ("Social Networking
Service(s)"). By directly integrating these services, we aim to make your
online experiences richer and more personalized. To take advantage of this
feature, we will ask you to provide your credentials for the applicable Social
Networking Service in order to log-in to our Services. When you add a Social
Networking Services account to the Services or log into the Services using your
Social Networking Services account, we will collect relevant information
necessary to enable the Services to access that Social Networking Service and
your data contained within that Social Networking Service. As part of such
integration, the Social Networking Service will provide us with access to
certain information (including, for example, your name and photograph, as well
as other information that you permit the Social Network Service to share with
us) that you have provided to the Social Networking Service, and we will use,
store, and disclose such information in accordance with this Privacy Policy.
However, please remember that the manner in which Social Networking Services
use, store, and disclose your information is governed by the policies of such third
parties, and HelpMeDonate shall have no liability or responsibility for the
privacy practices or other actions of any Social Networking Services that may
be enabled within the Services.
You may also have the option of posting your
Services activities to Social Networking Services when you access content
through the Services (for example, you may post to Facebook that you performed
an activity on the Platform); you acknowledge that if you choose to use this
feature, your friends, followers, and subscribers on any Social Networking
Services you have enabled will be able to view such activity.
Please visit the privacy policy of the
relevant Social Networking Service to find out more information about your
rights and choices.
Our Use of Information Collected
HelpMeDonate uses the information collected from the Services in
a manner that is consistent with this Privacy Policy. If you start a campaign,
we may reach out to you to provide helpful tips or advice in connection with
your campaign. If you provide information for a certain reason, we may use the
information in connection with the reason for which it was provided. For
instance, if you contact us by email, we will use the information you provide
to answer your question or resolve your problem. Also, if you provide
information about yourself, or have provided (or otherwise permitted the
Services to access) any Third-Party Data, we will use your information and any
such Third-Party Data to provide you with access to such services and to
monitor your use of such services. For the purposes of the GDPR, we may use
your information in the above ways as this is necessary for us to fulfill our
obligations under our contract with you or in order to take steps at your
request prior to entering into a contract.
HelpMeDonate may also use the information we collect through the
Services to help us in providing the Services and support services, processing
transactions, fulfilling requests for information, receiving and sending
communications, updating marketing lists, analyzing data and research aimed at
improving the accuracy, effectiveness, usability or popularity of the Services,
to personalize the content and advertising that you see on Services and to
understand how users interact with and user our advertisement and Services, to
associate your activities, customize content or tailor advertising across
different device and browsers that you use to access the Services (for
instance, computers, tablets, mobile devices, applications and websites), to
comply with state, local, federal or international laws, to enforce our Terms of Service and this Privacy Policy, as otherwise
described in this Privacy Policy, or in assisting with other tasks from time to
time. Please note that we may combine information that we collect from you and
about you (including automatically-collected information) with information we
obtain about you from our affiliates and/or non-affiliated third parties, and
use such combined information in accordance with this Privacy Policy. For the
purposes of the GDPR, we may use your information in the above ways as this is
necessary: (i) to fulfill our obligations under our contract with you or in
order to take steps at your request prior to entering into a contract; (ii) for
our legitimate interest to maintain our relationship with you or protect you
and us against fraud; or (iv) to comply with legal obligations.
We may also use the information collected from the “Information
We Collect” section, such as device identifiers and MAC addresses, to associate
users’ activities, customize content, or tailor advertising to those users
across different devices and browsers (for instance, tablets, mobile devices
and applications, and websites). For the purposes of the GDPR, we may use your
information in the above ways as this is necessary: (i) to fulfil our
obligations under our contract with you or in order to take steps at your
request prior to entering into a contract; (ii) for our legitimate interest to
maintain our relationship with you or protect you and us against fraud; or (iv)
to comply with legal obligations.
HelpMeDonate may use the information collected through the Services
to contact you about services we believe will be of interest to you. In some
cases, we will seek your permission. In each marketing communication we send
you will contain instructions permitting you to "opt-out" of
receiving future marketing communications. In addition, if at any time you wish
not to receive any future marketing communications or you wish to have your
name deleted from our mailing lists, please contact us as indicated below. If
you opt out of receiving marketing communications or other information we think
may interest you, as discussed below, we may still send you emails about your
account or any Services you have requested or received from us.
We may also use data collected through the Services to send
communications relating to the Services, in accordance with applicable laws.
For example, we may send periodic emails to registered users of the Services
relating to their recent interactions with the Services, such as donating to a
campaign or "hearting" a campaign. Also, if you use any feature of
the Services permitting you to communicate with third parties (such as to refer
a third party to the Services or to communicate with them regarding a campaign
or a donation), either by submitting Third-Party Data to the Services or
otherwise permitting the Services to automatically access Third-Party Data in
your possession, you acknowledge and agree that you have the authority of the
relevant third party for us to access and use the relevant Third-Party Data and
that you have notified these third parties and informed them how their
information is collected and used by HelpMeDonate to provide the Services. We
reserve the right to identify you as the person who has made the referral in
any messages that are sent to them. We may use Third-Party Data to (1) contact
such third party using the Third-Party Data provided, and/or (2) provide you
with an editable template message designed to facilitate communication between
you and such third party through the Services. In addition to sending the
foregoing communications, we may also send reminders or related messages to you
and to third parties on your behalf from time to time where permitted by
applicable law. In each case, any such communications sent to third parties
using Third-Party Data will provide a means to "opt-out" of receiving
further communication of the same nature.
Mobile Services: If you access the Services through a mobile device, you
agree that we may communicate with you regarding HelpMeDonate by SMS, MMS, text
message, or other electronic means to your mobile device. In the event you
change or deactivate your mobile telephone number, you agree to promptly update
your HelpMeDonate account information to ensure that your messages are not
misdirected. Please note that your wireless service carrier’s standard charges,
data rates, and other fees may apply where you access the Services through a
mobile device. In addition, downloading, installing, or using certain Services
on a mobile device may be prohibited or restricted by your carrier, and not all
Services may work with all carriers or devices. By using the Services on a
mobile device, you agree that we may communicate with you regarding HelpMeDonate
by SMS, MMS, text message, or other electronic means to your mobile device. In
the event you change or deactivate your mobile telephone number, you agree to
promptly update your HelpMeDonate account information to ensure that your
messages are not misdirected.
Our Disclosure of
Information Collected Through the Services
There are certain circumstances in which we may share
information collected through the Services with certain third parties without
further notice to you, as set forth below:
As we develop our business, we might sell or
buy businesses or assets. In the event of a corporate sale, merger,
reorganization, dissolution, similar event, or steps taken in anticipation of
such events (e.g., due diligence in a transaction), user information may be
part of the transferred assets.
HelpMeDonate, like many businesses, sometimes
hires other companies to perform certain business-related functions on its
behalf, and we may provide access to or share your information with these
companies so they can perform services for us. Examples of such functions
include marketing, mailing information, data storage, security, fraud
preventions, payment processing, legal services, and maintaining databases.
HelpMeDonate may access, disclose, transfer
and preserve your information when we have a good faith belief that doing so is
necessary to: (i) comply with the law including with subpoenas, search
warrants, court orders, and other legal process; and respond to inquiries or
requests from government, regulatory, law enforcement, public authorities, or
content protection organizations; (ii) protect and defend the legal rights,
privacy, safety or property of HelpMeDonate, its affiliates, subsidiaries,
employees, agents, contractors, or its users; (iii) permit us to pursue
available remedies, commence, participate in, or defend litigation, or limit
the damages we may sustain; or (iv) enforce this Privacy Policy or any
applicable Terms of Service.
If you donate to a fundraising campaign, we
may share your name, email address and other information you’ve provided in
connection with your donation with the campaign organizer, who may contact you.
By donating to the campaign, you consent to our sharing the above information
and to the campaign organizer contacting you.
We may share your information in the event
that you consent to the sharing of your information. For example, we may
partner with third party organizations to arrange for specific campaigns. If
you consent to our delivering your contact information to a specific partner,
we may share, with the partner organization, your name, email address and other
information you’ve provided in connection with your donation to the specific
campaign.
We may aggregate and/or de-identify your
information so that the information no longer relates to you individually. Our
use and disclosures of such aggregated or de-identified information is not
subject to this Privacy Policy, and may be disclosed to others without
limitation and for any purpose.
We may use third-party web analytics services
on our Services, such as those of Google Analytics. These service providers use
the sort of technology previously described in the “Cookies and other
electronic technologies” section to help us analyze how users use the Services,
including by noting the third-party website from which you arrive, and provide
certain features to you. The information (including your IP address) collected
by the technology will be disclosed to or collected directly by these service
providers, who use the information to evaluate your use of the Services. This
information may be used to place interest-based advertisements on the Platform.
This may result in you seeing advertisements for our Platform when you visit
other websites. To prevent Google Analytics from using your information for
analytics, you may install the Google Analytics Opt-out Browser Add-on by
clicking here.
Tailored Advertising
We may use third-party advertising technologies that allow for
the delivery of relevant content and advertising on our Platform, as well as on
other websites you visit. The ads may be based on various factors such as the
content of the page you are visiting, information you enter such as your age
and gender, your searches, demographic data, user-generated content, and other
information we collect from you. These ads may be based on your current
activity or your activity over time and across other websites and online
services and may be tailored to your interests.
Also, third parties whose products or services are accessible or
advertised on our Platform may place cookies or other tracking technologies on
your computer, mobile phone, or other device to collect information about your
use of the website as discussed above. We also allow other third parties (e.g.,
ad networks and ad servers such as Google Analytics, DoubleClick and others) to
serve tailored ads to you on our website, other sites, and in other applications,
and to access their own cookies or other tracking technologies on your
computer, mobile phone, or other device you use to access the website. We may
provide our customer information (such as a hashed version of your email
addresses) to service providers, who may “match” this information in
de-identified form to cookies (or mobile ad identifiers) and other proprietary
IDs, in order to target or “retarget” you with ads when you visit other
websites and mobile applications. (You may opt out of these many of these
service providers as described in the next paragraph.)
We neither have access to, nor does this Privacy Policy govern,
the use of cookies or other tracking technologies that may be placed on your
computer, mobile phone, or other device you use to access our website by
non-affiliated, third-party ad technology, ad servers, ad networks or any other
non-affiliated third parties. Those parties that use these technologies may
offer you a way to opt out of ad targeting as described below.
If you receive tailored advertising on your computer through a
web browser, you can learn more about such tailored browser advertising and how
you can generally control cookies from being put on your computer to deliver
tailored advertising, by visiting the European Interactive Digital Advertising
Alliance Consumer Ad Choices link for EU based advertising or for US based
advertising either: (i) the Network Advertising Initiative’s Consumer
Opt-Out link or (ii) the Digital Advertising Alliance’s Consumer
Opt-Out link to opt-out of receiving tailored advertising from
companies that participate in those programs. To opt out of Google Analytics
for display advertising or customize Google display network ads, you can visit
the Google Ads Settings page.
Please note that to the extent advertising technology is
integrated into our website or other websites that you visit, you may still
receive advertisements even if you opt-out. In that case, the advertising will
not be tailored to your interests. Also, we do not control any of the above
opt-out links or whether any particular company chooses to participate in these
opt-out programs. We are not responsible for any choices you make using these
mechanisms or the continued availability or accuracy of these mechanisms.
Unsolicited
Information
Please be advised that some information you provide may be
publicly accessible, such as information posted in forums or comment sections.
We may also collect information through customer support communications, your
communication to us of ideas for new products or modifications to existing
products, and other unsolicited submissions (collectively, with
publicly-accessible information, "Unsolicited Information"). By
sending us Unsolicited Information, you further (a) agree that we are under no
obligation of confidentiality, express or implied, with respect to the
Unsolicited Information, (b) acknowledge that we may have something similar to
the Unsolicited Information already under consideration or in development, (c)
grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide
license to use, modify, prepare derivative works, publish, distribute and
sublicense the Unsolicited Information, and (iv) irrevocably waive, and cause
to be waived, against HelpMeDonate and its users any claims and assertions of
any moral rights contained in such Unsolicited Information. This Unsolicited
Information section shall survive any termination of your account or the
Services. This Privacy Policy otherwise does not apply to any information
collected by HelpMeDonate other than information collected through the
Services.
Children
Our Services are not designed for use by individuals under the
age of 13(or 16 in Europe). If you are under the age of 13(or 16 in Europe),
please do not use the Services and/or submit any information through the
Services. If you have reason to believe that a child under the age of 13(or 16
in Europe) has provided personal information to HelpMeDonate through the
Services, please contact us donations@HelpMeDonate.org, and we will delete that information from our
databases to the extent required by law.
Links to Other Web
Sites
This Privacy Policy applies only to the Services. The Services
may contain links to other web sites not operated or controlled by HelpMeDonate
(the "Third-Party Sites"). The policies and procedures we described
here do not apply to the Third-Party Sites. The links from the Services do not
imply that HelpMeDonate endorses or has reviewed the Third-Party Sites. We
suggest contacting those sites directly for information on their respective
privacy policies.
Security
HelpMeDonate has implemented technical and organizational
security measures to protect the Personal Data provided via the Services from
loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
For example, limiting access to information only to employees and authorized
service providers who need to know such information for the purposes of this
Privacy Notice. However, no Internet or email transmission is ever fully secure
or error free. In particular, email sent to or from the Services may not be
secure. Therefore, you should take special care in deciding what information
you send to us via email. Please keep this in mind when disclosing any information
to HelpMeDonate via the Internet.
Do-Not-Track Signals
Do Not Track (“DNT”) is a privacy preference that users can set
in certain web browsers. We do not recognize or respond to browser-initiated
DNT signals, as the Internet industry is currently still working toward
defining exactly what DNT means, what it means to comply with DNT, and a common
approach to responding to DNT. To learn more about Do Not Track, you can do
so here.
Retention of your
information
We will only retain the information for as long as necessary for
the purpose for which that information was collected and to the extent
permitted or required by applicable laws. When we no longer need to use your
information, we will remove it from our systems and records and/or take step to
anonymize it so that you can no longer be identified from it in accordance with
our internal document retention policies.
Access to Information
You may access and correct certain information about you by
visiting the “Account Settings” portion of our Platform. You may also request
in writing copies of personal information about you held by us. If that
information is inaccurate, please let us know and we will endeavor to make the
necessary amendments, erase, or block the relevant information as you request.
For more information on your rights if you are in Europe, please see the
"Users in Europe” section below.
Your access to and use of the Services is subject to the Terms
of Service at http://www.HelpMeDonate.org/termscondition and such other terms, which may be made available to you in
connection with your use of the Services.
Changes to HelpMeDonate's
Privacy Policy
The Services and our business may change from time to time. As a
result, at times it may be necessary for HelpMeDonate to make changes to this
Privacy Policy. HelpMeDonate reserves the right to update or modify this
Privacy Policy at any time and from time to time. If you disagree with our
revisions to the Privacy Policy, you may de-activate your account or
discontinue the use of our Services. Please review this policy periodically,
and especially before you provide us with any information through the Services.
This Privacy Policy was last updated on the date indicated above. Your
continued use of the Services after any changes or revisions to this Privacy
Policy shall indicate your agreement with the terms of such revised Privacy
Policy.
If you are in Europe, you will not be required to agree to
changes to this Privacy Policy, unless we specifically seek your consent.
Contacting HelpMeDonate
Please also feel free to contact us if you have any questions
about HelpMeDonate's Privacy Policy or the information practices of the
Services.
You may contact us as follows:
HelpMeDonate, Inc.
709 S, Missouri Avenue
Clearwater, FL 33756